Testimonials - Motorbike Accidents

View some client testimonials from Sorrymate.com and see how we have helped our clients make successful biking accident claims. See if we can help you too.

Martin's Case

A car pulled out from a side road on me, causing me and the bike to take a slide down the road. I informed my insurance and they put me in touch with a firm of solicitors, but after researching them online, I decided instead to phone the number on the Sorrymate SMIDSY card I have carried round for several years.

Sorrymate provided comprehensive advice on how to get the costs detailed, and once I had provided all the details, they set about claiming from the third party insurer.  The third party insurer, dragged their feet, didn't answer calls and generally procrastinated, but through Stephanie and Kyle's persistence and determination, the claim was paid in full.

Simon's Story

After being involved in an accident my insurance company appointed solicitors to my case, after four solicitors in three months and none of them knowing what I was going on about I contacted Sorrymate.com who I had got a card from at the NEC bike show. All of the solicitors are bikers and knew exactly what I was talking about when describing my accident and countering the rubbish from the other party, like “I must have been speeding as my bike was making a loud noise”. Sorry Mate made the whole process really easy and got me a great result at court. If I ever have another accident Sorry Mate will be the first people I will call if I need a solicitor. 

Lee's Story

After being knocked off my bike by a taxi performing an illegal U turn I wasn’t sure what to do next. I rang the number on the SMIDSY card that I was carrying and after a quick conversion I knew I was talking to the right people. I opted to use Sorrymate instead of the insurances choice because of their knowledge and easy going nature of the staff . The service I received was fast and professional from start to finish, I was kept informed throughout my claim and cannot fault their level of service, I will highly recommend Sorrymate to anybody that goes out on 2 wheels. A big thank you to the Sorrymate.com team and Stephanie Phillips.

Mark's Story:

I would like to thank you and your team for helping us through this tough time while Healing and getting our lives back on track.
Sorrymate was a name I am glad to have heard of because you have looked after all aspects of our injury claim giving us peace of mind and a light at the end of the tunnel.
Many thanks!

John W's Story:

I would like to thank Sorrymate.com, especially Stephanie Phillips, for all their hard work and professionalism in handling my case.
I was involved in a crash where a dog ran out into the road and I subsequently put a claim into my insurance company. The insurance company messed me about for months and finally told me it was not worth taking the other party on as I did not have a good chance of winning. I was then advised to claim through my own insurance for the bike repair. Frustrated with this, I contacted Stephanie at Sorrymate.com. She has handled my case throughout, keeping me informed of all developments. Today, I have agreed a settlement which I am happy with and would not hesitate in recommending Sorrymate.com to all bikers.
Thankyou!

Dave T's Story

Sorrymate provided a hassle free conclusion to my claim, successfuly obtaining a satisfactory settlement. I would not hesitate to use this firm in the future.

Jack's Story:

My case has been professionally, patiently and efficiently handled by you... A speedy and sympathetic grasp of my problem was coupled with an encouraging and yet realistic optimism. You're doing a great job for bikers!

Neil C's Story:

I would like to say thank you for the manner and thoroughness in which Sorrymate.com have handled my claim in which the outcome has been very satisfactory, I have been kept updated throughout the proceedings which I found to be most helpful through a very trying time.

I would have no hesitation in recommending Sorrymate.com to any of my friends or colleagues for any such claim they may have in the future and have been extremely satisfied with the service provided.

Once again I thank you for your excellent service!

Ian's Case:

I was unfortunate enough to find myself involved in a motorcycle accident at the beginning of last year. I was struck on the rear left hand side of my motorcycle by a car emerging from a side road. I thought everything would be straight forward regarding making an insurance claim against the car driver. After all it was my right of way and he had hit me so I could see no problem in establishing who was to blame for the accident. I was very surprised to find that my insurance company and the insurance company of the third party had agreed to a 50/50 split regarding blame for the accident. I contacted my insurance company to query how they came to their decision and they informed me it was their right to make this decision and it didn’t really matter if I agreed with them. I was most unhappy and decided that I needed to find someone to give me some advice regarding my rights and to get a second opinion as to who was actually at fault for the accident.

After a brief search of the internet I was lucky enough to find Sorrymate.com. I telephoned them and outlined the details of my situation. I was advised that it sounded like I had good grounds to challenge the decision made by my insurance company to settle on a 50/50 basis. After filling out a questionnaire and a few telephone calls to Sorrymate, I was advised to start court proceedings against the driver of the car that had hit me. Sorrymate did all the necessary paperwork and kept me informed via letter, e mail and telephone calls of all the progress regarding the case. After consulting his own lawyers I was pleased to be informed that the third party had in fact admitted full liability for the accident and a settlement was arranged to cover both personal injury and accident costs. I cannot thank enough the staff of SorryMateUK for their support and plain English advice in helping me to finally arrive at a satisfactory conclusion to my unfortunate accident. Without them I would not have been able to do this and I thoroughly recommend anyone involved in an accident to contact Sorrymate first, even before their insurance company because unlike my insurance company, the guys at Sorrymate worked very hard to ensure that I got treated fairly.

Simon's Case:

I highly recommend Sorrymate.com, I was contacted by [my solicitor] promptly who then handled my case for the duration with fantastic professionalism and a friendly and approachable demeanour. The case was a common London issue, that from chatting to biker friends often doesn't get resolved in the bikers favour. A pedestrian walked out without looking and in trying to avoid her I hit the back of a double parked diplomatic car! Stephanie was fantastic and managed to get the pedestrians home insurance company to accept liability for negligent behaviour.

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