SorryMate’s guide following a motorcycle accident

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Who are SorryMate?

“Sorry, mate I didn’t see you!” You’ve either heard this statement from somewhere before, or you know someone who has. Unfortunately, we can’t stop accidents happening, we wish we could. However, after they have happened, we can make sure we get you back on your feet and back on the road, where you belong and help you get the compensation you deserve.

Sorrymate are motorcycle accident solicitors registered in England in and Wales regulated by the solicitors regulation authority. We specialise in personal injury, road traffic accidents and motorbike accident claims.

Sorrymate will ensure that your accident claim is dealt only by the best, most dedicated, biker driven bunch of professionals. Sorrymate’s Injury team can handle everything from the repairs of your bike, a replacement bike whilst yours is off the road, any personal injury claims and much more and all on a no win no fee basis.

Make sure you pull over immediately after a bike accident

Even if your motorcycle has not collided with another accident, if it has been involved in an accident in any way, you must pull over and stop. Ensure that everyone gets to safety. Try to ensure you’re out of the way of on-coming vehicles and try to stay on the pavements where possible.

  • Failing to stop after a collision is a criminal offence. It could land you with a fine, disqualification, or in the worst possible case, prison. You should stop and exchange details with any individuals involved. Turn off the engine. Switch the hazard lights on.
  • If it is concluded that there is no damage to your motorcycle, other vehicles or persons then you are free to leave.
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Dealing with the immediate shock

If you’re conscious and moving, it’s extremely common to go into shock after an accident. If possible:

  • take deep breathes,
  • or try to eat or drink something sugary.
  • Try not to get angry and keep calm


If you have a pilly on your motorcycle, and they have gone into shock, simply follow the above with them.

 We know that it is extremely stressful to see your pride and joy get smashed up, however, try to remember that you are safe and that your motorcycle can be repaired.

 When to phone for an ambulance

If no injuries have occurred, including people or animals, and you have exchanged details with the others involved in the collision, then you are free to leave. This is providing that your motorcycle is safe to ride. However, you should alert the emergency services if you suspect serious injuries have been sustained by anyone involved. You can do this by phoning 999

Motorcycle and mental health

When to phone the police

 You should always phone the police immediately if:

  • The other driver leaves, or attempts to leave the scene without giving any details.
  • You suspect that the other driver doesn’t have any insurance
  • You suspect that the other driver is under the influence of drugs or alcohol
  • You suspect that the other driver caused the collision deliberately



Check yourself for injuries

After a motorcycle accident, it’s extremely important to check yourself for injuries. Adrenaline is a fantastic chemical that exists in our bodies to help us deal with stressful situations such as a motorcycle accident. However, it’s also very effective at masking pain allowing you to deal with the situation. The end result is that you may be more injured than you are aware of at the time.

 If an ambulance attends the accident at the time, always allow paramedics to check you over. If applicable, follow their advice to attend hospital. 

 Many bikers are too quick to conclude that they’re fine after an accident. However, months down the line, they may become aware of certain ‘niggles’. Even if you feel perfectly fine, then chances are, the following day you will feel worse for wear. 

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Reporting the incident and other practical steps

Don’t admit liability. Even if you believe that you may have been the cause of the accident, or even partly your fault, this could have a detrimental effect on your legal position. It’s easy to assume you’re at fault following an accident when you’re in shock. 

Take lots of photographs: Try to get photos that show the position of the vehicles on the road. Include photographs of your own motorcycles and any other parked vehicles in the area.

Get witness details: If there are any witnesses in the area who saw the collision, try to get their names and addresses so that you can pass them onto your insurance company or the police. Witnesses can be critical in both pursuing and defending a claim.

Make sure you exchange your details: Make sure you exchange your name, registration number, phone number, address and your insurance details

Make a record of the accident: It’s easy to forget small tiny details after an accident. Try to write down your account of the accident as soon as possible while it’s still fresh in your mind.

bike insurance,

What kinds of details should I record after a motorcycle accident?

The kind of details you want to record are:

  • Other vehicle details: Make, model, colour, number plates of all the vehicles involved in the accident. Try to take photographs if you can
  • The exact time and date of the accident
  • Driving conditions: These include the conditions and quality of the road, current weather conditions, lighting conditions. Was there anything on the road, for example, petrol or disease spills, mud etc?
  • What damage occurred to each vehicle: Try to note what damage occurred on each vehicle, for example, the wing mirror and so forth. Photographs will usually help with this
  • Record any injuries: These can be your injuries, the driver’s injuries as well as any injuries to pedestrians. This evidence can be critical if you make a compensation claim for your personal injuries later on.
  • Details of any witnesses
  • CCTV: Did you notice any CCTV in the area that could be used as evidence? Make a note of any visible in the area
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Report the incident to your insurance:

Report the incident to your insurance when possible and contact SorryMate as soon as possible to begin your claim.

The details you want to have ready when contacting your insurance company are:

  • Your policy number
  • Other information such as your car registration and your postcode
  • The registration number of the other vehicles involved
  • The other driver’s name, address and phone number
  • The other driver’s insurance details if you have them

Contact SorryMate

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Why Sorrymate


No win, no fee

Our solicitors are bikers;
Decades of experience;
Motorcycle Recovery
Local Medical;
No hidden fees;
Pay nothing if unsuccessful.

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